What I doI am a technologist, facilitator, and artist with a creative and collaborative approach to helping your organization find technology and process solutions. I use an equity and people-first lens to identify the root of your problems, and I aim to discover solutions through technology, process-design and cultural-change roadmaps, trainings, identification and management of vendors where appropriate, and ultimately put your organization on the path towards success.
Having been both on the consultant side and the director of technology side, I know what matters beyond technical experience: clear and frequent communication, a relationship of trust, being provided options with guidance, and someone who thinks about the big picture and the small details. |
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Experience
I'm a computer and electrical engineer (University of Toronto) with a masters in international affairs (Columbia University) who has worked for two decades in the non-profit and social justice sector. From director of technology, to consultant, to program staffer, and even radio producer, I know what it is like to sit in every seat at the table at non-profits large and small. I am currently the Director of Operations for MediaJustice where I bring my process-oriented lens and equity-centered approach to create long-term sustainability for our organization.
I’ve led small and gigantic technology projects — many were successes, and others were learning experiences! So I have a keen eye towards asking the right questions, in the right way, of the right people. My experience means that I am well versed in the short-term impact, and long-term impact, of any technology project.
I’ve led small and gigantic technology projects — many were successes, and others were learning experiences! So I have a keen eye towards asking the right questions, in the right way, of the right people. My experience means that I am well versed in the short-term impact, and long-term impact, of any technology project.
Examples
- Managing several website projects using creative activities to identify website goals, helping to define a budget-appropriate scope, finding a vendor using a formal RFP process, and managing all stakeholders.
- Helping Wiggle Room, a start-up for low-income New Yorkers to access childcare — creating and managing a product roadmap, assessing the current technology, managing external developers, and creating user how-to guides. I also helped with marketing.
- Creating an interactive, online game for the Center for Court Innovation and NYC that allows New Yorkers to have an engaging alternative to paying a fine. This work included identifying needs, finding a vendor, engaging subject matter experts, conducting user testing, and managing our vendors and partners.
- Identifying needs around volunteer management for a restorative justice project, and identifying the best platform that met those needs within budget.
- Creating a custom health-check platform and human-centered process for COVID-wellness during the pandemic for the Center for Court Innovation.
- Helping Legal Hand figure out a creative within-budget solution to improving the experience for their clients - community members seeking civil legal help - and their volunteers - fellow community members wanting to offer help. Through this process I prioritized their needs, identified which ones could be solved via technology vs a new process, and creatively repurposed affordable, commercial software to allow their volunteers to focus on relationship building instead of paperwork.
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I’ve done work for:
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