What I do.
Discovering Your NeedsI use human-centered discovery exercises that prioritize giving everyone a voice. From there, I will work with you to identify solutions - technical and other - and ensure you know the pros and cons for each.
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Implementing TechnologyI can work to implement the technology - whether that's customizing an application, ensuring data is sent between a few applications, or managing vendors to launch a website or database based on your needs.
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Planning for SustainabilityFrom the very beginning I will be highlighting the long-term requirements for each potential solution, such as technical support, a content governance and documentation plan, or planning for upgrades.
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Although I am not a professional developer, my background in Computer and Electrical Engineering and experience working for software firms mean that I know enough to select and manage technical vendors (such as app developers, web developers, or database developers).